FAQs

Q: HOW DO I ORDER ON YOUR WEBSITE?

A: Simply find the product you'd want and click the 'BUY NOW" button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!

Q: WHAT COURIER DO YOU USE IN SHIPPING?

A: Online Store offers Cash on Delivery and Cash on pick up service nationwide in partnership with LBC.

Q: HOW MUCH IS THE SHIPPING FEE?

A: Shipping and Insurance Cost is FREE

Note: Shipping and insurance fees are FREE Philippines only.

Q: HOW LONG SHOULD I WAIT FOR MY ITEMS TO ARRIVE?

A: Order delivery estimate.

Cash on delivery Metro Manila

2-3 business days

Cash on delivery Non-Metro Manila

3-8 business days

Please take note that our cash on delivery service is handled by a third party courier, whether it would be, 2go, Lbc, Jrs Express etc. We do not hold or control the time of the delivery once it is on transit status. Thank you ^_^

Q: I WANT MY ITEMS FASTER THAT COD. HOW?

A: Message us for more information about straight payments.

Q: I DID NOT RECEIVE ANY CONFIRMATION, WHAT SHOULD I DO?

A: If you successfully used our checkout system, you should receive a confirmation in about 60 seconds after finishing the process. However, the tracking code may take a bit of time since it takes 24-48 hours to encode it via 3rd party logistics.

If you still did not receive any confirmation within 24-72 Hours, please message us.

We will not refund or replace an item is opened and damaged.

Q: MY ITEM HAS NOT ARRIVED ON THE GIVEN TIME FRAME?

There are instances where the shipping time takes more than we stated, this is because of some reasons

* Incomplete address
* Unreachable mobile number
* Area not covered via COD or Area is considered as a remote area

Always make sure to complete your Address to ensure a successful delivery.

For more questions,